Your privacy, both personal and business, is important to us. That's why we've invested in some of the latest security systems and committed to maintaining industry standards.
Exceptions to this are:
It's important that you fully understand the way we obtain and use your personal information and also the limited circumstance in which we might disclose it.
This privacy statement details the information we gather, how we may use it, and how you can correct or change it if necessary.
Sydney Emergency Plumbing may make alterations to this document from time to time and will update the policy at the Site(s).
Sydney Emergency Plumbing will take all reasonable steps to act in accordance with the policy when using the Sites.
Sydney Emergency Plumbing assumes no responsibility for the information practices of other web sites that a user is able to access through our Sites.
What information do we collect?
The information we collect from you depends on what you're doing. When you apply for Sydney Emergency Plumbing services we'll collect personal details such as your name, business number, email address, postal address and phone number. This information is essential for us to be able to accurately identify you when you access these services. We may collect other demographic information about you in order to help us better serve your needs and requirements.
Other information may also be recorded. Whenever a page is requested from our web server, we record the time, date and Internet Protocol (IP) address of the request, along with information on the browser software being used. We use this information to improve Sydney Emergency Plumbing's technical structure and performance and it is not in any way used to specifically identify you.
How do we use this information?
We may use your contact details to send you information about Sydney Emergency Plumbing, including material such as information on new products and services we may offer.
Your credit card number will only be used to charge you for the products and services for which you have subscribed.
Your business number is used to verify your business identity and to validate your registration.
We will treat the information we collect from you as strictly confidential. Other than as set out below, we will not reveal, disclose, sell, distribute, rent, licence, share or pass on to any third parties, other than those who are contracted or supply services to Sydney Emergency Plumbing , any personal information that you may have provided to us unless we have your express consent to do so.
- Where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; and;
- Where Sydney Emergency Plumbing is required by law to provide your information;
- We will not share your individual personal information with advertisers but may disclose to them aggregated demographic information in relation to Sydney Emergency Plumbing;
- Plumbing users that does not identify you or your individual business;
The open nature of the Internet means no data transmission can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee the security of any information you transmit to us or receive from our online products or services. Therefore these activities are conducted at your own risk. Once we receive your information, we will use our best efforts to ensure its security.
Correcting and updating your details
The information we receive from you is kept in a secure environment accessed only by authorised Sydney Emergency Plumbing staff and service providers.
Please contact Sydney Emergency Plumbing to correct or update your details.
If you have any questions about this policy statement, the practices of our Sites, or your dealings with Sydney Emergency Plumbing, please contact us.